Qualihelp answers your visitors from your own PDFs, Word files and guides, shows the source behind every answer, and goes live on your site with one line of code. No engineers needed.
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Can I return an item I've already opened?
Yes. Opened items can be returned within 30 days as long as all parts are included 1. Refunds go back to the original payment method 2.
Why Qualihelp
A general AI answers from the internet, not from your business. When it doesn't know, it guesses, and your customers can't tell.
Building your own assistant means pipelines, prompts and maintenance. Most teams don't have the time.
You can't see where an answer came from, what it costs or what people are asking.
Qualihelp is different: it only answers from what you give it, it shows its sources, and you run it from one simple portal.
How it works
Drag in PDFs, Word files, Markdown or plain text. Qualihelp reads them, pulls out the images and writes a short summary of each file.
Your knowledge lands as a draft. Ask it test questions in the playground, then activate it when you're happy.
Name your assistant, add your logo and colour, and watch the live preview change as you edit.
Copy one line of code before the closing body tag. Your assistant appears in the corner of every page.
<script src="https://cdn.staging.qualihelp.com/qualihelp.js" data-tenant="your-company" data-endpoint="https://api.staging.qualihelp.com" async></script>A guided setup walks you through each step the first time.
Cited answers
Your assistant answers only from the documents you've approved. Each answer carries numbered citations, and the sources sit right under it, so your customers can check for themselves. When a document has a helpful image, the answer can show it too.
While it searches
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Looking through 3 sources
How long does delivery to Sweden take?
Orders to Sweden usually arrive in 2 to 4 working days 1. You get a tracking link by email as soon as the parcel leaves the warehouse 2.
Do you ship to Iceland?
Acme's shipping page lists Denmark, Sweden, Norway and Finland 1. Iceland isn't mentioned there.
Features
Qualihelp combines keyword search and meaning-based search, then reranks the results, so it finds the right passage even when visitors use different words than your documents.
Nothing you upload goes live until you activate it. Every update is a new version, so you can always see what's live and what's still a draft.
Ask a test question and see exactly which passages Qualihelp found and why, before your customers ever ask it.
Teach your assistant a procedure, like how to book a service or file a claim. Upload a document and Qualihelp drafts it as a skill for you to review and publish.
Give the assistant your company's name, logo and colour. It sits in the corner of your site, resizes, and works on phones.
If a source or model is unavailable, the assistant tells the visitor plainly instead of failing. Your website keeps working.
Your portal
One portal for your whole team. Upload and organise your files, check usage, invite colleagues and choose which AI model your assistant uses.
Trust
Each company's documents, skills, images and usage are stored separately. Automated isolation tests check this on every release.
Your assistant only runs on the websites you allow, so no one can embed it elsewhere.
Every upload is a draft until you activate it. You decide what your customers see.
Your content never appears in our logs, and connected-app credentials are encrypted separately for each workspace.
Built for
Answer the common questions around the clock, straight from your policies and help articles, and free your team for the hard ones.
Help shoppers with sizing, delivery and returns while they browse, with a link to the policy behind every answer.
Turn manuals, price lists and guides into an assistant that explains your offer the way you would.
Pricing
Every plan starts with a 14-day free trial of Starter. No card required. Prices excl. VAT.Prices excl. taxes.
Trying one small assistant
£115/ month
€129/ month
$149/ month
995DKK / month
£897first year
Founding discount 35% Then £1,380 / year
€1,006first year
Founding discount 35% Then €1,548 / year
$1,162first year
Founding discount 35% Then $1,788 / year
7,761DKK first year
Founding discount 35% Then 11,940 DKK / year
Most companies
£349/ month
€399/ month
$449/ month
2,995DKK / month
£2,722first year
Founding discount 35% Then £4,188 / year
€3,112first year
Founding discount 35% Then €4,788 / year
$3,502first year
Founding discount 35% Then $5,388 / year
23,361DKK first year
Founding discount 35% Then 35,940 DKK / year
Teams embedding it as their own product
£929/ month
€1,069/ month
$1,199/ month
7,995DKK / month
£7,246first year
Founding discount 35% Then £11,148 / year
€8,338first year
Founding discount 35% Then €12,828 / year
$9,352first year
Founding discount 35% Then $14,388 / year
62,361DKK first year
Founding discount 35% Then 95,940 DKK / year
Large organisations
from£2,250/ month
from€2,600/ month
from$2,900/ month
from19,500DKK / month
from£2,250/ month
from€2,600/ month
from$2,900/ month
from19,500DKK / month
Each plan includes a monthly token allowance. Yearly billing is charged once a year, and the founding discount applies to the first year only.
FAQ
No. You upload files, review and brand the assistant in the portal, then paste one line of code into your site. If someone else manages your website, send them the line.
PDF, Word (.docx), Markdown and plain text, up to 25 MB per file. Images inside PDFs and Word files are picked up so answers can show them.
It says so. It only answers from your approved documents and tells the visitor when it couldn't find something, instead of guessing.
No. Every company's data is kept separate, and automated isolation tests check it on every release.
Only when you choose. New uploads become a draft version. You test it in the playground, then activate it.
You choose from a list of current models in the portal.
Each plan includes a number of messages and tokens per month. You can follow your usage in the portal.
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